The work has not been graded but I like the output that was submitted to me. Is it possible for the same prof to do the next assignment I will be submitting? If possible, I will greatly appreciate it.
Research paper
23/08/2022
1.Article Analysis – Customer Service Plan
Successful organizations take the time to plan for successful customer service. Parts of this plan include:
This plan can then be used to develop and monitor strategies for business success and customer loyalty This article analysis requires you to find an article related to the customer service plan. You need to find examples of how an organization is addressing a part of the plan (noted above) toward their strategy of success. Identify what problems are being solved and negotiated in business and then apply this information to your own personal world.
Part I:
Locate an online article (links can be found in the Additional Resources section of the eText area) which provides an example of the importance of the customer plan in action in business today. The article may directly mention the business plan, or you may find a company using parts of this plan to make decisions on strategy. Briefly summarize the article, using the textbook to support the information given.
Part II:
The second part of the paper is your opinion and thoughts about what you learned in Part I. Include the following:
Note: If you do not include your opinion, the paper WILL NOT be graded.
The paper should be 1-2 pages in length, double spaced with a font size not larger than 12 point, New Times Roman. Correct APA formatting is required, including proper references and in-text citations.
2.Customer Service Plan – Company Description & Evaluation
The work you do throughout the course culminates into a Customer Service Plan. This plan incorporates the following:
Module 2: Company Description & Evaluation
Module 3: Examine Customer Service & Quality
Module 4: Examine Customer Service Practices in the Twenty-First Century
Module 5: Company Analysis
Part I: Your Organization
Write a brief (150-200 words) summary about the organization you plan to focus on throughout the course. What service/product is sold to whom and for what?
Then, describe the following aspects of your chosen organization:
1. Problem-Solving Process
Think of a recent issue that you have been made aware of. Detail how that problem was solved using the problem-solving model steps detailed in the text:
1. Identify the problem(s).
2. Understand the problem’s unique characteristics.
3. Define solution requirements – be specific about company policies in place.
4. Identify possible solutions.
5. Select the best solution.
6. Implement the best solution.
7. Observe and evaluate the solution’s impact.
2. Culture
Describe the culture in your organization. How does this culture contribute to the customer service provided to customers?
3. Customer Base
Describe your customer. What are their consumption practices? Payment practices? What are their expectations? How does your company support differences in consumers?
4. Empowerment
How are employees empowered at your organization? Examples of empowerment? How are customers empowered?
5. Co-Production
Describe the existence of co-production practices in your business. Does it depend on the situation? Provide an example of its use/non-use.
6. Negotiation
Are there procedures in effect that allow for negotiation?
Part II: Evaluate
Evaluate the effectiveness of each point described above.
The paper should be 1-2 pages in length, double spaced with a font size not larger than 12 point, New Times Roman. Correct APA formatting is required, including proper references and in-text citations.
3.Business Plan Part 1
Overview
Throughout this course, you will complete several assignments that will contribute to the development of a business plan for an organization. Putting together a business plan for an organization will not only help you solidify what you know about business, it will also help you protect what you create or innovate. The business plan is a written description of your business’s future, a plan that tells what you plan to do and how you plan to do it.
This is the outline for your business plan, which will help you clarify the purpose and direction of your business.
The work has not been graded but I like the output that was submitted to me. Is it possible for the same prof to do the next assignment I will be submitting? If possible, I will greatly appreciate it.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
Read moreEach paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.
Read moreThanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.
Read moreYour email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.
Read moreBy sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.
Read more