* *********** ** ******** activities would *** ** ******** ******* ________ activities

* ***** support

* ******** support

C support; primary

D strategic; ********

* ********* that *** organization ********* *** ************ **** *** ************ has ********* **** ** ***** *** ** ********* **** * sustainable competitive advantage *** ***** ****

* ***********

* **********

* **************

* ********

* ******** analysis ** ********* *** *********** *** evaluating an **********************

* ********* *** ***********

* goals *** ***********

C *********** offerings

D ******* and *******

* ******** ***** ** determined ****

* * unique and ********* ********

* a ********** product

* the ******* to ******* to ******** ** ******** ******** ******

D *** ** *** ****** ******* *** ********

5 *** **** important **** ** an internal ******** involves:

* ******* ************** goals

* *********** distinctive and ******* *************

* ******** * competitive **********

* ********** ********* ************ and **** *************

* After * ******* product-market ******* *** been assessed the **** **** is to

* identify ******* ** *********** ********* and the ************ ** the **** ************** *********

* ********* *** ************ ******* the organization and **********

* conduct an external assessment ** ************

* *** ** *** ****** ******* are correct

* An ******** ******** ******** ** *********** ** *** ********************

* ******* and vision

B resources *** *************

C ********* ***********

* ********** *** ******** ***********

* *** ******* ** Honda to use *** ************** *** ******** engines ** *********** *********** and ***** ********** ** ** example ****

A ************ ** ******** customer value

B ******** * ******* **** is ********* *** competitors to ********

* ********** ** innovation **** *** ** **** ** a ****** of *****

D simulating ** ********* ****** ********* ** * competitor

9 ******* *** *** ******* *** ****** ************ **** *********** ** ************ **** *** competitors

* Organizational **********

* Distinctive ************** capabilities

* Competitive advantages

D Core *************

10 The organization’s ***** value-creating ****** *** ************ **** are ****** ****** multiple ******* ***** ** ******** ********** *** called:

* *********** ************** *************

* *********** *************

C core **************

D core *************

11 *** ** *** ********* ********** primary activities ********

* ************

* ********* *** sales

* ******** logistics

* ***********

12 The ******* ************** routines *** processes **** ********* *** *********** and *********** the ************ ********** *** ****** **** outputs *** called

* strengths

* **** competencies

C *************

* ******** value

** *************** ********** ** quick **** turnaround **** *** *********** ***************** interactions ** known ****

A * *********** ************** capability

* an *********** ************

C * ******** customer ******

* * distinguished service

** *** ********* and ************ travelers **** ** ** ******* of:

A ************ to ******** ******** ******

B * **************** ***********

* ********* ***** a ************ ***********

* ********* * ****** **** ** easily ***********

** ***** of the ********* *** ********** to ** primary ********** ** * ***** chain ******** as ******** ** ********

A ******* **********

* Procurement

C ***** ******** ***********

* ********** ***************

** *** ****** **** ** *********** distinctive ************** capabilities through a ************ ********** profile ****

* ******** all *** ************** ************ *** *************

B ******** and ***** ** the key ************ *** *************

* ******** sources of competitive ********* and disadvantage ** *** main product-market *********

D **** *** **** ************ *** ************ ********* to strategic ***********

** *************** of ******* capabilities ******* *** of the ********* ********

* ****** responsiveness

* reactive ***************

C rapid *** flexible ******* ***********

* ************ and ********* ************** resources *** capabilities

** The question “Does the ********** ******* ******** ******** *************** occurs ***** what **** ** *** ************ ********** ******* ***** identifies *********** organizational **************

* **** the core ************ *** ************ according to ********* ***********

* Identify *** ***** ** *** *** ************ and *************

* ******** *** *** ************** ************ *** *************

* ******* current product-market profile

** ******* like *************** brand **** **************** *** ********** “swoosh” symbol ********* ******** resources *** *** *************

* *********

* ***********

* financial

* **********

** *** ******** ***** answers *** ********* ****

* Do *** various ********* **** *** ****** ********* ** ******* their ******** **** ************

* *** well ** **** ******* ***** ******** **** ************

C **** *** *** organization’s primary ************* *** *********

* ********** *** ****** ********* and **** ********** ******** **** ***********

21 ******** strategies *** *** ********** goal-directed decisions *** ******* ** *** ****************** ******* ********** ******

* ************

* Coordinating

C **********

D ***********

** The ******** strategy ** *** ** which ** organization continually ********* by ******* *** ********** *** product *** ****** opportunities

* ***********

* *********

* *********

* ********

** *** ******** ***** hard ** ********* brand ********

* differentiator

B cost *******

C *********

* ********

** ***** of *** ********* ** * possible ********************* management **********

A Selective ***************

* ********* ********** ********

* **** ************

* Market **********

** If Mr Carol ****** ** ********* **************** **** practices ** *** ************ which of *** ********* ********* ***** ** adopt?

A *********** decision *******

* Fixed job ************

* Limited **************

* ************ work teams

** **** * company ****** * ********** ******** ** ******************** ***** **** ***** successful ***** ** ** ********* **** ******** *********

* ***********

* *********

C analyzer

* ********

** *********** the optimum *** ** ****** or debt ** * decision **** ** ***** ************** ******* process?

* Financial-accounting systems

* ********* ********** ********

C Procurement ********

D Product *********** ********

** ********* which ** the ********* systems involves making **** ** have the *********** we **** **** *** information ** ****** and in the form ********

* **********

* ***** **********

* ************

D *********************

** **** ** ************ ********** ********* * *** cost or * *************** *********** ********* it ** **** ** ***

* ********************

* ***** ** integrated *********

* using * ******** ** **** cost

* ******** a *********** *********** **********

30 ** ****************** ******** strategies ******* *** ********** to and treatment ** *** **********

* ************

* **********

C ***

* competitive

** ******* ****** ********** ********* ******* ** organization’s ******** functional *****

A ********

* ********

* accounting

* ***

** *** *** **** ******* ********* ** ** organization *****

* ********** systems *** marketing ********

B *********** ******* *** HR systems

* financial accounting systems and ** ********

* information systems *** ********* ********** ********

** *** ******** ******** ** *** ********* ****** ************** ******** ****** **** ** ******* ** ***** pursuit ** *********** competitive ********* and **** ****** of performance

* ********* *********

* *********** *************

C strengths

* **** *********

34 The ********* *** ** ******** known ** ****

* ****

B ****

* 7Ss

* ****

35 ******* is when ************* ****** ** *** *** some desired ****** or outcome

* Competition

* *********

* Goal

* Objective

** **** ** ************ competes by providing ****** products **** ******** **** ********* value perceive as different *** *** ******* ** *** * premium ***** for it ** using * ******** of:

A **** ***********

* focus

* differentiation

* niche

37 ***** of *** ********* is *** * ******** dimension for *********** strategic ********

* Units *****

* ******

C Quality

* ********** ******

** ** ***** *** ******* ** *** a ************ ***** taking *** *********** ****** ** *** new ******** for her ****** **** *** ** ************* *** ******* ** **** ********* ** ***** ** the ********* ************

A **********

* Human **********

* ************

* *********************

39 The ________ ******** is *** ** which an ************ continually innovates ** finding *** ********** *** product *** ****** **************

* prospector

* *********

* *********

D ********

** The **** of top-level decision ****** ** *** ********* ********** ******* ** to:

A ********* *** overall operational ******

* ******* *** ******* goal **** *** ************ ***** ** achieve

* ********* ********** ***********

* ********* line ********