* *** United ****** ******** could represent *** ********** form of *************

* political ****** groups

B *********

* ***********

* ************

* ********** *** ******* ********** greeting cards ******* * *** **** ***** ********* a(n) __________ *** * *********** ******** **** company **** Hallmark

* organizational change

* stable *******

* physical change

* ******* ***********

* *** ***** components that form *** ***** ******** ******* ******* *********

* *** ability to ******* change ********** *** ********** ************ *** being * *********** *************

* strategy *********** ******** implementation and ******** ***********

C ********* ********** *** *********** ***********

* durability *********** *** efficiency

* *** ******* to access *********** **** ***** ***** reflects *** impact of:

* *** information revolution

* ************* ******** *** **************

* **************

* *** of *** answer ******* *** ********

* ********** **** ******** **** an organization’s *********** advantage ** ********* *** *** be ****** only by peppering *** competitive marketplace with ***** ******* **********

A ***************

* Guerilla

* ********** *************

D **************

* *** ********* *** *** ********** ** an organizational ****** EXCEPT:

* * ****** ********** ** *** ****************** **** ****** and ********

B strategy ***** ** *** ******* ** a ***** ******

* elaboration of * ******* for *** organization

D summary of the organization’s operations ** **** ** *****

7 ***** of the ********* ******* is considered ** make an ****************** ********* ********

A ***********

* Imitability

* ********

D ***********

* ****** can ** ******* ****

A the ********** of ************** ******** ****** ** **** decisions *** *** ** **** **** recognize the **************** of ******** *** ********

* *** *********** *** ******* actions ** ** ************ ** continuously transform ****** ** ********* *********** *** **********

* *** rules *** ********** **** ****** ***** *** ***** decisions *** *********

* ****** ********* *** ************ ********** **** allow ** organization ** ******* *** maintain * *********** **********

* ** *** *** studying **** ******************** context ** ***** ***** **** *** ******* **** **** ** ******* ****** *** continual ********** *** ****** ***** ** the ********* best describes the ******* ****** *** ****** that could ****** the ************* ********

* ******* **** *** ******** *******

* ********* ******** *** ********** time

C Increased **************

D *** ** the answer ******* *** ********

** __________ is the ******* ** ******* ideas in * unique *** ** ** **** ******* ************ ******* ******

* Resourcefulness

* Strategic ******

C Creativity

* **************

** ***** ** *** ********* **** ********* *** *********** ********* perspective **** ***** ** *** ****** of ******** factors?

* Resource-based *****

* ******** *****

* ********** organization *****

D Environmental *****

12 *** *********** ********* *********** **** ******* ** structural forces ****** ** ******** *** competitive environment of firms *** how ***** ********* *********** advantage ** *** ********** *****

A **************************

B ***************

* guerilla

* **************

** ****** ****** *****

* manipulators that ********** ****** ** ******* ** ****************** ********

* those who ******** *** oversee *** ****** efforts

C the ****** who *************** is responsible *** an ****************** success ******* authoritarian ***********

D *** ** *** ****** choices *** correct

** * __________ statement ** * statement ** what ******** ************** units do and **** **** hope to ***********

A *******

* *********

* technology

* mission

15 ********** ** the ******* of taking a creative idea *** turning ** **** * ******* ** ******* **** *** ** **** ** sold

A ***********

* ***********

* **********

D **********

** ** ****** has **** ** **** *** **** ** offering **** ***** ******** ** *** job is *** ********* within the **** ****** ***** of *** ********* **** describes the *********** advantage perspective that ** ****** ** proposing?

* ************** view

* ******** *****

* ********** organization view

D ************* view

** ***** of *** ********* ** a ************** ** * *********** **************

A An authoritarian ********

* * ****** customer ******

* A ********** organization **********

* A strong ********* department

** The ********** should ********* * ******* *** *** *************

A vision

B *********** *********

C ********

* *********

** ** ************* **** ********** **** **** ** ******** it ***** ** ******* ** capacity

* **** ***** ******

* **** variable ******

* ******** ************

* ******* ******** ************

20 ****** ****** **** ****** **** for *** ***** **** ** *** history of *** ****** ****** there **** **** ********* **** age __________ **** ******

* ***

* 30

* ***

* ***

** An element ** *** *********** as information *********** ****

A ************* relevancy

B ************* ************

* environmental currency

* ************* ********

** ** ** ******** ******** the ******* role ** *** middle ******* ** ****

A *** *********** ** ***** ** the “big picture”

* act ** ** information ******** and *************

* ********* ******* to listen ** *** *********

* *** ** *** answer ******* are ********

** ***** of the following ** *** one ** the **** *********** ********

* *********** forms ********** *********

B *** ****** ** ********* entry

* *** ******** ** ******** *******

* *** ********** ***** of *******

24 Which ** the general ************* ******* ** ******** when ******* **** **** are *********

* **********

* Demographics

* Sociocultural

* ****************

25 * ******** **** **** **** ********** *******

A ** it ** **** ** provide *** ******** **** *** ******** is ********* providing

B ** *** ************** ******* ** an important ***** to *** *********

C ** the ************** products *** ************** ** ***** *** customer switching costs

D All ** *** answer ******* are ********

** * ***** **** **** less bargaining ***** ** *** of *** ********* factors ***** ********

A ****** **** ******* information

* ****** **** *** ********* ******

C the ******** ********* *** ****** ************** *** unique

D ****** purchase small ******* ** *** *********

** *** ** *** factors **** ***** *** definition ** exit ******** ** ********* **** keep ********* competing in ********** **** **** ***** businesses are failing is ********** ********

A *********

* **********

* emotional

D *** of the ******

28 * ********* ** ********** ** ******** ******** is ******

* forecasts ********** ******

B brand loyalty ** ****

C ******* may ** *************

* markets *** be fragmented

** As an **** system ** organization ********** and ********** *** ******** ************

* ****** *** *********

* ********* ***** ******** to

* ********* with; controls

D ****** *** responds ***

** The __________ is * trade alliance ***** **********

* ****** ******

* ** ******** Act ** *****

* Association ** ********* ***** ********

* Consumer Product ****** Association

** ** ******** ******** ******* *** organization ** examine:

* ************* and ********

* strengths *** ***********

C ******* ************ *** ***********

* manufacturing *** operations

** *** ********* ** ********** an ******** ******** ****

* ** ******** ******** can be **** **********

* *** *********** might ** changing **** ******* **** *** *** keep ** with

* *** internal ******** ** *** ************ ** **** ********* ** ******** **************

D ** ** **** ********* *** *** *********** ******* **** rapidly

** *** ****** **** ****** model ******** *** of *** ********* factors EXCEPT:

* ********** ***** ** suppliers

* ****** ** *** *********

* ****** ** * ******** in ******** *** ************

* ****** ** ********** products

34 Organizations *** __________ systems ***** ***** **** ******** **** and ******* ** ***** ************

* open

* ********

C adaptive

D *********

** ***** of the ********* does *** ******* ******** ** an ***** *********

* ********* of ******

B ******* differentiation

* **** ********* *******

D ********* ******

** ******** ********** is ** ******* ********

* emotionally

* **************

* reactively

* **************

** ***** ** *** following would ** ********** ********** products?

A **** *** ******

* ******** *** ***********

C *** ******** *** *** ***** Wide ****

* AT&T and ****** **

The *** governing **** *** *********** **** environments ** ***** *

***** ********** *********** *** ** 1972
*

Americans **** Disabilities Act ** 1990
*

************ Safety *** ****** *** ** ***** *

***** ****** *** ** ****